| Описание | Philip Morris Ukraine invites for cooperation a person to provide IT Customer Services (Help desk) in Kharkiv.
MAIN ACCOUNTABILITIES:
To provide 1st and 2nd line of IT Support to employees.
To assist in analyzing and defining technical needs and participate in maintenance and support of IS solutions and services.
REQUIREMENTS:
University degree in Computer Sciences /Information Systems/Applied Mathematics/Engineering or Experience in Information Technology.
Knowledge about main IT processes and procedures/ basic knowledge about service management.
Basic knowledge of the ITIL methodology
Basic knowledge of Microsoft's line of office products
Excellent communication skills.
Intermediate spoken and written English
Fluent spoken and written Russian and Ukrainian
Phone number: 057-786-75-79, 097-165-75-74
e-mail: evgeniya.loboychenko@contracted.pmi.com |
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